InetTEAM -After Hours Access for Engineers and Tenants
After-hour access and billing for tenants
Tenants can request after-hours HVAC and lighting
using any touch-tone phone or the web. All tenants
can have unlimited users and systems assigned to
their accounts. Accounts can be configured to
contain multiple BAS points and billing rates. Lease
hours and holidays are applied to accounts to
provide maximum billing flexibility. System prompts
can be recorded in any language for international
use.
Engineering access 24/7
Facility engineers and administrators can access
their BAS points from anywhere using a touchtone
phone. Voice prompts, pre-recorded in any
language, guide the user to point information. The
user can retrieve verbal reports describing point
alarm status and override conditions. If an
authorized user wishes, he may command points,
clear alarms, and initiate overrides remotely. A
user -configured voice-menu tree structure
models the facility, allowing quick drill-down to
the point level.
Built-in security features
The system can restrict user access to individual
accounts by enabling caller-id verification. Inbound
calls from telephones not on the approved list are
denied access. All caller activity is time-stamped and
logged. Each user is assigned a personal password
and additionally can be assigned a schedule of
authorized access times and days.
Energy savings
Holiday schedules in InetSupervisor allow a
building to minimize equipment runtimes.
InetTEAM recognizes the holiday schedules and
ensures proper billing of tenant-initiated services
that occur on holidays during normal lease hours.
Also, BAS equipment can be rescheduled for no
runtime during weekends. Tenants can then use
InetTEAM to request services. Tenants feel
comfortable knowing they will not be billed for
services not rendered during their lease hours.
System administrator
System administrators have full control over every
aspect of InetTEAM. They are responsible for
creating tenants, accounts, users, etc. The system
administrator can create local tenant
administrators that have the ability to manage
their own users and user schedules. System
administrators also manage engineering users. All
administrative features are executed through a
web browser and can be performed anywhere
there is Internet access.
Reports
Reports are created by the Seagate Crystal Reports
engine and can be viewed and printed from the
Web. All reports are available to system
administrators. Tenants can view only their own
account reports. Report categories exist for
tenants, accounts, users, schedules, caller activity,
invoicing, and more. Report data can easily be
exported for custom analysis in Microsoft Excel or
exported to an ODBC database.